Google Business Profile Optimization
Turn your Google profile into a client-generating machine.
SMS Agency fixes weak, half-empty Google Business Profiles and turns them into high-converting local assets that bring you more calls, website visits and in-store customers — without changing your website.
Get my free audit(No upfront payment required)
Why this matters: Most small business Google profiles are leaking customers.
When your Google Business Profile is not set up correctly, people still see you — they just don’t click, call or visit. We specialize in taking “poor pages” and turning them into properly optimized profiles that win more of those local searches.
The problem
Most small businesses set up their Google Business Profile once and never touch it again. The result is:
Our solution
SMS Agency offers a done-for-you optimization service just for Google Business Profiles:
How it works
Simple 4-step process from audit to results.
Free profile audit
You send us your business name and location. We review your current Google Business Profile and send a simple report that shows what’s missing and how much opportunity you have.
Strategy & plan
We build a custom optimization plan for your profile: target keywords, categories, service areas, photo strategy, and content ideas designed for your local market.
Full optimization
Our team updates your profile for you: descriptions, services, attributes, products, posts, photos, FAQs and more — without you needing to log in and figure it out.
Monitor & improve
Over the next weeks we track your Google Insights, adjust based on data, and send you simple metrics: views, calls, direction requests and website visits.
What you can expect
See real numbers, not just “SEO magic”. We focus on local intent metrics that actually matter: calls, visits, and messages — not just impressions.
More people notice your business when they search nearby.
Increase in call-through rate from your profile.
More people tapping “Directions” on mobile.
What we do for you
Complete Google Business Profile makeover. You don’t have to learn any of this. SMS Agency handles everything for you.
Profile structure & categories
We fix your categories, service areas, opening hours and attributes so Google understands exactly what you do and who you serve.
Optimized descriptions & services
Clear, keyword-smart descriptions for your business and each service, written for humans first and algorithms second.
Photo & visual upgrade
We plan and upload better photos, logos and cover images so your profile looks professional and trustworthy on mobile.
Google posts & offers
Regular posts, events and offer updates to keep your profile active and give searchers a reason to choose you.
Review strategy
Simple system and scripts to request more 5-star reviews from real customers, plus responses to negative ones.
Reporting & insights
Short, easy-to-read reports with the only numbers that matter: views, calls, direction requests and website clicks.
Expand your reach with a free BizFinderUK listing
We don't just optimize your Google profile. To maximize your local authority, we also secure you a verified listing on BizFinderUK — the trusted directory connecting local businesses with customers across the UK.
Connecting trusted local businesses.
Ready to dominate your local market?
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What Business Owners Are Saying
Real results from real local businesses.
"I was a bit nervous about setting it up myself, but the programme made it so simple. Within an hour, my business was looking more professional online. It’s much easier than I thought!"
"I started using the email feature to send a thank you and a link to leave a review to my happy wedding clients. The response has been incredible! My profile is now filled with lovely, genuine reviews."
"As a traditional butcher, I didn't see the point at first. But since joining the programme, I've had new customers come in specifically saying they found me on Google. It really works."
"We've been using the programme for about a year now. Our review count has increased by 300%, and we can easily manage and respond to them all in one place. It’s been fantastic for our reputation."
"I was wasting time on social media with little return. This programme showed me how to focus on what actually brings in customers – my Google profile. Bookings are up since I started."
"Sending a quick, automated email after a service has transformed how we get feedback. Happy customers are now taking the two minutes to share their experience, which brings in more business."
"The before-and-after has been amazing. We had a handful of reviews. Now, after consistently using the programme's methods for 6 months, we're the top-rated salon in the area."
"We implemented the 'incentive for returning' email system. Customers who leave a review get a discount on their next visit. It’s a win-win; we get great reviews and repeat business!"
"I'm on the road most of the day, not in front of a computer. The mobile-friendly aspect is perfect for me. I can quickly respond to a new review from my van after a job."
"We were stuck with a few outdated reviews. This programme gave us the confidence and the simple process to actively ask our lovely, regular clients to share their thoughts. Our profile looks fresh and current now."
"I work alone, so marketing is a challenge. This programme does a lot of the heavy lifting for you. I've secured three new regular clients just from them seeing my Google reviews."
"The guidance on how to craft the perfect review request was invaluable. It feels natural and not pushy. Our community was happy to support us, and our rating has never been higher."
Questions
FAQ & quick contact.
How fast can I see results?
It depends on your market and how competitive your niche is, but many small businesses start seeing better visibility in search and maps within 2–4 weeks after we complete the main optimization work.
Do you need access to my Google account?
Yes, we will request access to manage your Google Business Profile through Google’s official manager/invitation system. You stay the owner. We only optimize and manage what you approve.
What types of businesses do you work with?
We focus on local service businesses and brick-and-mortar locations: clinics, salons, restaurants, shops, real estate, plumbers, electricians, home services and more. If customers search for you locally, we can help.
Can you help with multiple locations?
Yes. We can design a profile structure and posting strategy for multi-location brands, so each branch is optimized while following your brand guidelines.
