Social Media Security Toolkit for Spam and Hacks

December 26th, 2020

By: Trevor Blake

Social Media Security Toolkit for Spam and Hacks

Most people think of social media threats as trolls, fake profiles, and fake followers from purchased services, or maybe the accusations of "fake news" floating around everywhere.

The most overlooked in social media protection, however, is how it can be used by threats such as brand impersonation, fake corporate accounts, and phishing or ID theft scams that are all run through social media platforms to damage organizations and their clients.

We are providing you with our social media security toolkit for spam and hacks to prevent you from any damage.

Enable a multi-step authentication

For anyone online today, this should be a common security practice. Authentication with multiple factors forces anyone signing into an account to provide a code sent to an external computer or to use other third-party applications.

Avoid reusing your passwords

We know it can be hard to create and remember special, robust passwords nowadays when everyone has dozens of logins. But it is safer if you use different passwords that provide you with improved protection for your accounts.

Filter your connections

Although it may seem like a popularity contest to have the most contacts on social media, it is also a massive liability for both your personal and professional life. The more links you have, the more possible ways to send a malicious link to you from a fake or compromised account.

Staying vigilant is the key!

Humans are the weakest safety link and the best defence at the same time. Analyze, with a patient, critical eye, accounts, connections, and direct messages. Don't press on a link, when in doubt.


How to Look for a SCAM?

The scammers on these social media sites right now, are more than ever before. Due to internet fraud, both individuals and corporations have lost over $100 billion. The Better Business Bureau reported 45,811 scams in the U.S. in 2017, increased to 48,369 scams in 2018, and is increasing continuously.

Here are some of the common scam that you might encounter:

1. Lottery Scams

  • Always remember, you can’t win a lottery that you never entered in.
  • Never give any suspicious sites your personal information, especially your banking details.

2. Gossip Scams

  • Focus less on gossip headlines and at the source’s URL more.
  • If you have been prompted to download Adobe Flash, rather than downloading it from that page, download it directly from the Adobe site.

3. Photo of You Scams

  • Set your profile as private so that only your current connections can message you.
  • On logging into social media from a third party portal, make sure that the URL is correct.

4. Account Cancelled Scams

  • Never trust any messages that claim to be an “official message” unless they are through the official site itself.
  • Beware of the requests that rush you to take immediate action.

5. See Who Viewed Your Profile Scams

  • If you’re redirected to a page, make sure that the URL is legitimate.
  • Be alert whenever you’re asked to enter any sensitive information.


What to do if You have been Hacked on Social Media?

You sign in to your favourite social media platform and find a series of posts or messages that you certainly have not shared. Or, you get a message that, without your knowledge, your account password has been changed. It strikes you that it might have compromised your account. 

If you think one of your social media channels might have been hacked, search the account details to see if there is another email address that has access to your account, other than yours. Delete it instantly, if so.

Second, check your account's associated phone number. It's just meant to be your phone number. Delete them if there are any unknown numbers mentioned. If accounts are hacked, cybercriminals can add a number that they can use later to change the password of the account several times.

Facebook: If you are unable to access your Facebook account, try sending yourself an email to reset your password and restore your account from your registered email address. If you still have problems, immediately report your account as hacked, and follow the steps to restore access as directed.

Twitter: If you can't reach your Twitter account and you don't have access to a password reset, go to the Twitter Help Center and select Hacked Accounts from the list of choices. Be sure to use the stolen Twitter account-related email address and follow the steps to restore it.

Instagram: If you have already attempted a password reset with no result, contact Instagram directly and work with them to restore your account. On the Instagram Help page, follow the steps for your device.

LinkedIn: If you are unable to access your LinkedIn account, immediately contact LinkedIn by the Reporting Your Hacked Account form as soon as possible.

It will continue to be a playground for cybercriminals trying to steal information as social media grows. Following our social media security toolkit for spam and hacks will help keep your personal accounts.